Our Blogs

Curated list of blogs about feature research, product development, and competitive analysis.

How to Build a CRM: 7 Essential Features, Design Principles & Best Practices
Jul 21, 202613 min read

How to Build a CRM: 7 Essential Features, Design Principles & Best Practices

Building a CRM system might seem overwhelming, but understanding the core features and design patterns used by successful applications makes […]

Strategy
Voice Modulation in AI Voice Assistants: What the Leading Platforms Actually Offer
Jun 30, 202611 min read

Voice Modulation in AI Voice Assistants: What the Leading Platforms Actually Offer

If you’ve ever tried to make an AI voice assistant sound less robotic, you’ve already run into the voice modulation […]

Uncategorized
How 7 CRMs Approach Dashboard Design (and What It Reveals About Reporting UX)
Jun 19, 20267 min read

How 7 CRMs Approach Dashboard Design (and What It Reveals About Reporting UX)

Dashboards are one of the most revealing parts of any CRM. They sit at the intersection of data architecture, user […]

ListsTeardowns
10 Best SaaS App Reference Websites for UI, UX & Product Research (2026)
Jun 4, 20267 min read

10 Best SaaS App Reference Websites for UI, UX & Product Research (2026)

Designing a SaaS product is rarely about starting from a blank canvas. Most designers start with references. No matter what […]

Lists
The One Figma Plugin Your Design Sprints Have Been Missing. And It’s Finally Here.
May 28, 20268 min read

The One Figma Plugin Your Design Sprints Have Been Missing. And It’s Finally Here.

Product teams spend hours hunting for references. Designers screenshot dashboards, bookmark SaaS tools, and dig through Dribbble rabbit holes all […]

Watobu Updates
Inside Zoho CRM’s UI: Onboarding, Dashboard & Sales Workflow (with screenshots)
May 25, 202618 min read

Inside Zoho CRM’s UI: Onboarding, Dashboard & Sales Workflow (with screenshots)

A walkthrough of how Zoho CRM guides your team screen by screen from the first lead to a closed deal […]

Design & PatternsTeardowns
Freshdesk UI Pages: A Visual Breakdown of Ticketing System, User Portal & Agent Portal
May 25, 20268 min read

Freshdesk UI Pages: A Visual Breakdown of Ticketing System, User Portal & Agent Portal

If you’ve been researching customer support tools and want to know what Freshdesk actually looks like before committing, you’re in […]

Teardowns
7 Best Mobbin Alternatives for UI UX Design Inspiration (2026)
May 25, 202610 min read

7 Best Mobbin Alternatives for UI UX Design Inspiration (2026)

Finding the right UI/UX inspiration can make the difference between creating an average product and building an exceptional user experience. […]

My PicksSaaS
The False Trade-off: How 5 CX Platforms Qualify Leads Without Killing Signups
Mar 19, 202611 min read

The False Trade-off: How 5 CX Platforms Qualify Leads Without Killing Signups

A data-driven analysis of onboarding qualification mechanisms across the CX landscape Central Thesis:  Companies are choosing between low drop rates […]

Design & PatternsStrategyTeardowns
Top 10 Best SaaS Onboarding Flows of 2026
Dec 19, 202510 min read

Top 10 Best SaaS Onboarding Flows of 2026

A breakdown of how leading customer experience tools handle team onboarding and what you can learn from each approach. Introduction […]

Uncategorized